Recently, I had the great pleasure of spending a morning with Jim Etzin, Emergency Medical Coordinator for the City of Farmington Hills, and the team at its Fire Station at City Hall.
Joining me were two of my colleagues from Henry Ford West Bloomfield Hospital: Allison Clark, EMS Program Coordinator, and David White, RN, Manager of the Trauma Program.
The morning was filled with so many amazing discoveries, but I will share a few that stood out to me:
- Every firefighter in the City of Farmington Hills is a trained emergency medical technician or paramedic, providing the city with skilled first responders, and providing the department flexibility and efficiency in its coverage. The city runs an outstanding program, giving staff the training and job experience to advance in their careers. Jim explained that Farmington Hills is a major supplier of trained firefighters and EMTs to other municipalities.
- We are grateful to the men and women who are so responsive in the field to our 9-1-1 calls, but we don’t always remember those who make that critical connection – the dispatchers. Jim credits this team with saving lives, not just by efficiently sending the proper resources, but also through calmly coaching often-panicked callers. Our team had the opportunity to see the Farmington Hills Dispatch Center in action, witnessing how dispatchers can direct a caller through providing CPR, even if the caller has had no training.
- The central station for the fire department and other city offices is located among protected wetlands, which can’t be mowed. However, they can be stomped and eaten. So the fire department hired a pygmy goat named Pilot. He does a great job of weed control, but he got lonely, so the city adopted another goat . . . you guessed it: Copilot!
At Henry Ford West Bloomfield Hospital, we are grateful to have a partnership with this outstanding pre-hospital provider team for the City of Farmington Hills. It was an honor to see the stations and meet the men and women that work in the department.
Front – Farmington Hills Fire Department Dispatcher Andrew Isola. Back (L-R) – Allison Clark, EMS Program Coordinator, Henry Ford West Bloomfield Hospital, FHFD EMS Coordinator Jim Etzin, Lynn Torossian, FHFD Dispatch Supervisor Leslie Amato, David White, RN, Manager, Trauma Program, Henry Ford West Bloomfield, and FHFD Sergeant Brian Bastianelli.