Henry Ford Health System has 10 service standards for all employees, which support continuous improvement in service to patients. One of these standards is: Honor and Respect Diversity.
We celebrate diversity in many ways throughout the year, including educating our teams about various religious holidays, hosting culture workshops, and working one on one with patients and their families.
On Wednesday, December 10, Henry Ford West Bloomfield Hospital is holding a Heritage Celebration 10 a.m. – 2 p.m. in the Ravitz Atrium. There will be entertainment, food, and information from Henry Ford Employee Resource Groups and Mango Languages. A staff cooking competition will be part of the event, in the Demonstration Kitchen, focusing on ethnic dishes.
Also, each year we honor an individual in the facility as our diversity hero – along with members of other Henry Ford facilities.
Recently, we held an event to honor Henry Ford diversity heroes, including our Henry Ford West Bloomfield Hospital Diversity Hero, Betty Lewis, environmental services associate.
Betty is a smiling face that greets everyone – a patient, a coworker, or a visitor – with a warm welcome, and if needed, a hug. She participates in activities of the hospital, such as dressing up for Halloween and participating in our farmers market.
Betty fully embodies Henry Ford’s commitment to diversity:
We understand diversity to encompass not only obvious human differences such as age, gender, race and culture, but also more subtle dimensions like work style, lifestyle, physical capacity and characteristics. In an organizational context, diversity is found in the mix of differences we collectively create, rather than in the uniqueness of any individual group.
We hold each member of our team accountable for actively fostering a culture of inclusion in order to enhance the quality of care and comfort for each person that we serve.
When I told a member of the West Bloomfield team member that I was on my way to honor Betty at this event, he said, “Now there is a deserving individual! Give her a hug and congratulations from me.”
Thank you Betty, for all that you do for our team and our guests.